General Conditions of Sale

Headquarters and Warehouse
CERAMICA COLLET S.A., Pol. Ind. L'Olana s / n 08292 Esparreguera (Barcelona)
Tel. (+34) 937 795 129 |

Esparreguera Shop and Online Shop
Pol. Ind. L'Olana s / n 08292 Esparreguera (Barcelona)
Tel. 937 795 129 |
Office hours: Monday to Friday from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 6:00 p.m. Saturdays from 10:00 a.m. to 1:00 p.m.

El Raval de Barcelona Shop
Peu de la Creu, 21 bis 08001 Barcelona
Tel. 934 426 522 |
Office hours: Monday, Wednesday, Thursday and Friday from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:30 p.m.; Tuesday from 10:00 to 19:30 (we do not close at noon); Saturdays from 10:00 a.m. to 1:30 p.m.

Products and Services
ÀNGELA COLLS is the commercial division of CERAMICA COLLET S.A. for the distribution and supply of materials for artistic and hobby ceramics, and related services. The articles, their characteristics and presentation are expressed on the website The company reserves the right to modify formats and presentation of products and to temporarily or permanently exclude from the offer any of them.

The updated prices are expressed on the website The prices include the packaging of the product. Any modification of the original packaging conditions of the product at the customer's or carrier's instructions will be previously agreed with the customer and will be charged according to the current rate. The company reserves the right to modify the prices of the rates without prior notice, depending on the price variation of the manufacturers. All prices are VAT included.

The customer or buyer, when placing the order, implicitly accepts these General Conditions of Sale. The orders are considered firm once accepted by the buyer the conditions of delivery time, cost of transport and payment. In the case of order of special products, a guarantee covering the damages derived from the modification or cancellation of the order may be considered. CAUTION: in the case of orders not made through the online sales platform, it is recommended to formulate them in writing in order to avoid confusion.

In general, merchandise is delivered to the customer in the physical shops of ANGELA COLLS. In case of orders delivered to the customer, the merchandise is considered "delivered" by the customer's signature on the delivery note. Failure to meet the delivery deadline does not involve a compensation.

Shipping is at the customer's risk. In orders delivered to customers, ANGELA COLLS manages the transport informing the customer of the shipping cost and delivery time for its conformity prior to shipment.

ANGELA COLLS guarantees the technical specifications of the products, reflected on labels and technical documentation issued exclusively by the manufacturers. No liability is assumed for products with damaged packaging or improper storage outside our warehouse or defects resulting from misuse of the material by the customer. In any case, the responsibility of ANGELA COLLS is always limited to the price of the merchandise that the firm recognizes as defective. IMPORTANT: the client has at his disposal technical sheets with information on the characteristics of the product and its use. We always recommend testing the products in order to check their suitability, both in the process to which they have to be submitted, and the final apply that is expected to be obtained.

Material Safety Data Sheets (MSDS) issued by the manufacturers are available upon demand. The company disclaims any liability for accidents involving personal injury or damage to property, caused by improper use of the products.

Shortage or Damaged Goods
Once receive the shipment, shortages, damaged goods or shipping mistakes must be noted on the delivery receipt and reported to ANGELA COLLS. Claims must be made whithin 15 days.

Goods Return
Defective goods must be reported to ANGELA COLLS. Goods can be returned only under authorization. The customer is obliged to place the goods subject to return free of transport and packaging costs in any of the physical shops of ANGELA COLLS.

Orders must be prepaid or paid upon delivery. ANGELA COLLS accepts any payment method. In case of online sales, by credit card or bank transfer to the account: IBAN ES98 2100 3866 1102 0004 3820.

Domain Reservation Clause
In accordance with current legislation, ANGELA COLLS (CERAMICA COLLET S.A.) will retain ownership of the goods sold until full payment of the price.

The buyer renounces his jurisdiction and is subject to the Jurisdiction of the Courts of Barcelona.
© 2020 Àngela Colls | All rights reserved
Pol. Ind. L'Olana s / n - 08292 Esparreguera (Barcelona)
Tel. 93 779 51 29 |
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